Axal Yield

Contact Axal: High Yield Savings

Reach Axal: High Yield Savings support at support@axal.com or hello@axal.com. You can call or text +1 (781) 971-9463. In the mobile and web apps, use the in-app support form if you are already signed in.

Legal entity: Lockbox Technologies, Inc. doing business as Axal. Mailing address for notices: Lockbox Technologies, Inc., 4 Tyler Road, Lexington, MA 02420, United States. This is the address named in our Terms of Service for written notices, including arbitration opt-out.

What to include in a support email: the email on your Axal account, whether you are on iOS, Android, or web, a short description of what you were trying to do (deposit, withdraw, buy Bitcoin, gold, yield, login), and any error message you saw. Do not send seed phrases, one-time codes, full card numbers, or any sensitive information.

Sales, partnerships, and press can use hello@axal.com. Careers are listed on https://axal.com/jobs. Developer resources live at https://axal.com/developers.

We read inbound mail during U.S. business hours. Security issues should be sent to support@axal.com with [SECURITY] in the subject. Account deletion requests can use https://axal.com/delete-account, which opens a mail compose window to hello@axal.com.